Device Management

Register, monitor, remotely manage, and update connected devices on a global scale.

Tuya Cloud Device Management helps you register, monitor, and remotely manage devices connected to Tuya Cloud around the world. You can view all device queues in the IoT Platform and take actions like information tracking, status monitoring, connection management, and log data viewing. You can also locate the current firmware information of each device to better confirm device stability and troubleshoot problems. Finally, you can also send over-the-air (OTA) firmware updates to ensure devices are running on the latest software.

Auto-registration and connection

After the device is activated (via cloud authentication), it is automatically registered within Device Management in the IoT Platform. The device name, device ID, product ID, software information, and other information are displayed.

Remote management

You can manage users’ devices at any time in the IoT Platform to deliver good after-sales service. For example, you can unbind a connected device and restore it to troubleshoot problems. Tuya Cloud Device Management makes it easy for you to manage your devices.

Quick search

You can quickly find any IoT device from the device detail page based on a combination of attributes, such as device ID, device status, firmware information, and time range, so that you can take actions or troubleshoot.

Software update

The OTA update function helps you remotely update the software running on the deployed device.

Features

Device details

View real-time data of all activated devices and relevant activation information. You can search by device ID, device status, firmware information, and time range.

Device log

Once a device is selected from the search results, you can enter the log list for that device. The log content is provided by the log service.

Data export

The data export function helps you easily analyze data or import data into your external data systems for matching analysis.

Device update

You can send OTA software updates to all activated devices and set update reminders, push content, and more.